Administrative Services
 

Condominium and Homeowner Association management involves a systematic execution of recurring tasks and activities. Successful management requires a timely and effective team of professionals.

Our clients count on us to administer such activities in a prudent and organized manner.
Specific Administrative Services we offer are:

Office Services.
Maintain a central business office for the Association. Answer phone calls; greet visitors and business associates on behalf of the Association.  We offer Homeowners a professionally trained and friendly management team.

Board Relations.
The Community Manager will meet with the Board of Directors to review financial reports and discuss upcoming goals and activities for the Association. The Community Manager will prepare the agenda, minutes, financial statements and any other necessary information for the Board of Directors Meetings.  In between Board meetings, the Community Manager and administrative personnel will be communicating with the Board

Declaration and Bylaws.
Provide assistance regarding Association governing documents in accordance with the Board of Directors' objectives.

Enforcement of Rules and Policies.
Provide assistance regarding enforcement of rules and policies. Guide the Board with development or updating of rules and due process procedures.

Correspondence.
Prepare and distribute Association correspondence and notices. Develop and maintain effective complaint procedures. Respond to inquiries in a timely manner. Welcome each new homeowner to the community.

Employee Relations.
Recruit, hire, train and supervise all on-site personnel as well as the service technicians in accordance with the Board's direction. Maintain an open line of communication with employees.

Committee Relations.
Provide assistance and support for volunteer standing and ad-hoc committees.

Annual Meetings.
Coordinate notice, proxy, agenda and ballot activities for Annual Meetings of the Association.  Act as chairperson for the meeting if requested.

Insurance.
A critical aspect of an Associations operation is its Insurance Policy. Negotiate and maintain appropriate property and liability coverage for the Association. Assist in processing claims related to the Association.

Record Maintenance.
Electronically maintain current records including Homeowner and unit information, contracts, insurance information, accounting records, and a variety of miscellaneous records. Maintain the archived records of the Association at an accessible off-site location.

Legal Assistance.
Facilitate legal counsel assistance in appropriate matters.

Operating Systems.
All of our operating systems and procedures are designed to fill the needs of managing Condominium and Homeowner Associations.

Education Services.
Orientation and training for Board Members upon request. Provide orientation materials for new Board Members including parliamentary tips, Board conduct and fiduciary responsibilities. Recommend local sponsored CAI, (Community Association Institute), educational seminars.

Website Services.
Association websites administered by Management Plus Realty Service and hosted by AtHomeNet with private logins allowing homeowners to have 24/7 access to their accounts and payments, Association documents, forms, and news. Email bulletin communication system that emails out late letters, news, announcements, and Association information. A private “Board Only” area to view financials, Board documents, approve invoices to be paid, and maintain various other items. These are just a few of the features on the community websites.

Escrow Services.
Management Plus utilizes HomeWiseDocs to handle the closings and refinances for all of our Condominium and Homeowner Associations.

“Personal Attention & Quality Service”

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This site is provided by
Complete Property Management Group, Inc.
dba Management Plus Realty Service